TCPR Link SG Information Notice

PLEASE READ THESE TERMS AND CONDITIONS (“AGREEMENT”) CAREFULLY BEFORE INSTALLING OR USING THE [TCPR Link SG] SOFTWARE (“APP”) ON YOUR DEVICE (“DEVICE”). BY USING THIS APP ON YOUR DEVICE AND REGISTERING AS A USER OF THE APP, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.

This Agreement is made between Laerdal Medical AS®, Norway and/or its related corporations, affiliates and subsidiaries (individually and collectively, “Laerdal”, “we”, “us”, as the case may be) and you with respect to your use of the App and any functionalities, services or features offered via or in connection with the App (“App Functions”). References in this Agreement to the use of the App extend to the use of such functionalities, services or features as well. You are not eligible to use this App without our consent if you are under 18 years of age.

We may from time to time modify, vary or amend the terms of this Agreement at any time by posting the updated Agreement whenever we post an update to this App. By your continuing to use this App after any such amendment, you agree to be bound by the Agreement as so amended.

IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT OR ARE INELIGIBLE TO USE THIS APP, PLEASE UNINSTALL AND DO NOT USE THIS APP.

Privacy and Data Collection:

This App is produced by Laerdal Medical. The App has been adapted for use in a clinical research trial in Singapore (“Research”). The Research is governed by a Research Collaboration Agreement (“RCA”) between Singapore General Hospital Pte Ltd (SGH) and Laerdal. Under the RCA, Laerdal collects, uses, discloses and processes personal data on behalf of SGH. We only collect information from you that is necessary for the Purposes (defined below).

Collection of Data

For each TCPR Link SG event (a real emergency use, system check, practice, or training, etc.) when you use the App, we collect your personal data, including as follows (collectively “Data”):

  1. a) Date and time.
  2. b) Location by longitude and latitude.
  3. c) CPRcard serial number.
  4. d) System created data identification number.
  5. e) Mobile phone manufacturer, model, platform, and platform version.
  6. f) Audio and video as recorded by the App.
  7. g) Cardiopulmonary resuscitation (“CPR”) performance data, as described below.

During an actual emergency use of this App, the TCPR Link system collects real-time CPR performance data that includes compression rate and depth, and audio and video recordings captured by your phone during active CPR.

How Data will be used

Data will be collected, used, disclosed and processed by Laerdal, SGH and Singapore Civil Defence Force (SCDF) for the purposes of the RCA, including as follows (collectively, “Purposes”):

  1. a) To enhance the response capacity and teamwork between SCDF and myResponder Volunteers.
  2. b) To enhance the capacity of research to study resuscitation practice by myResponder Volunteers.
  3. c) To document aspects of safety and performance of the TCPR Link SG software and the CPRcardTM medical device.

Data collected will be used to match prehospital case information to hospital outcome data. In other words, SGH researchers will match prehospital data that myResponders may be part of with what eventually happened to that victim/patient when they arrived at the hospital. Researchers will use data to better understand various elements of the response to cardiac arrests in the community. Such elements may include for example the time to first compression, duration of compressions given, quality of compressions, and how the use of video impacts the teamwork between responder and 995 call takers, etc.

Your Rights:

You may withdraw from the Research that is associated with this App at any point, and identifiable data about you will cease to be included in any active data collection. Since participation in this Research relies on your use of this App, should you choose to withdraw from the Research, this App should also be deleted from your phone. Aggregated, unidentifiable data by its nature however cannot be extracted out and will remain in the database and analysed with other data. But again, such data cannot be associated or linked with you. Please refer to the participant information sheet you signed for details on withdrawing consent to participate in the Research.

Permissions:

The App requires certain permissions to function properly. These include access to Bluetooth, location, camera, and microphone only during a medical emergency response or testing of the system with you. Rest assured, these permissions are solely used for App functionalities and a medical response in tantum with a call taker during a medical emergency response. We do not misuse or access any information beyond what is necessary.

Security:

We take the security of your data seriously. Our App employs industry-standard security measures to protect your information from unauthorized access or disclosure. In case you encounter any security issues, please report them to tcprlink@laerdal.com.

Updates and Notifications:

To enhance your experience, we may periodically release updates with new features, improvements, and bug fixes. By installing the App, you agree to receive these updates. You can manage notification settings within the App or your device settings.

Feedback and Support:

We value your feedback. If you have any questions, concerns, or suggestions, please contact our support team at tcprlink@laerdal.com. We are here to assist you and make your experience with the App productive and useful.

Terms of Service:

By downloading and installing the App, you agree that you will have read and will follow the instructions provided in the CPRcard user guide and the e-learning for TCPR Link SG before using the App.

Thank you for choosing TCPR Link SG! We appreciate your trust in our App and participation in the Research. If you have any further questions or need clarification on any aspect mentioned in this notice, feel free to reach out to us.